Have you been experiencing any problems with your Airpods? Is it disconnecting? If so, we’re here to help. This article will provide troubleshooting tips and fixes for some of the most common issues that people have with their AirPods.
We’ll also consider what might be causing these problems in the first place and how to prevent them from happening again!
Note that this post applies to the different types of AirPods – AirPods, AirPods 2nd generation, and AirPods Pro.
Why Do AirPods Keep Cutting Out?
The culprit could be any number of reasons, including the Bluetooth device (AirPod) or the sound source. It could also be interference between the sound source (your phone, laptop) and your AirPod. Whatever the case, the following guides, and solutions should get your AirPods functioning properly again.
Solutions to AirPods Cutting Out
Ensure Your Device Bluetooth is On and Connected to the AirPods
This is the most common reason why people have issues with their AirPods. Make sure that your device’s Bluetooth option is turned on and connected to the AirPods.
If your device is on, but it’s not connected to the AirPods, then you will need to follow these steps:
For iOS devices
- Double-tap on the AirPods icon in your device’s “control center” to connect them.
- Navigate to your device’s settings and tap on the Bluetooth option. Make sure that it is turned ON, then select the AirPods from the list of devices.
For an Android device, follow these steps to connect your AirPods:
Go to the Settings menu of your phone and tap on Bluetooth. Make sure that it is turned ON, then select the AirPods from the list of devices.
If you are having trouble with the AirPods not connecting to your device at all, try resetting them first.
To reset your AirPods:
- Place the AirPods in the charging case, and with the lid open, press and hold the setup button on the back of the case for about 15 seconds until the status light flashes amber, then white.
- Reconnect your AirPods: With the lid open, place your AirPods close to your device. Follow the steps on your device’s screen.
Keep Your Phone/ PC and AirPods Closer With Little Interference
To reduce the chances of interference, keep your phone and AirPods closer together (within a few feet) or avoid placing them in areas with lots of interference like near microwaves, cordless phones, Bluetooth speakers, and wireless headphones.
Also, you might want to switch off the Wi-Fi on your iPhone. Radio interference will be reduced as a result of this. This isn’t a long-term solution, but if it works, you can be sure that radio interference is the source of your problem.
Turn Off Automatic Ear Detection
Suppose your AirPods are still cutting out after turning Bluetooth on and off, reset your device’s settings, and followed all troubleshooting steps. In that case, it may be time to try turning off Automatic Ear Detection. Follow the steps below:
For iOS devices – Double-tap the AirPods icon to connect them and then navigate to your device’s settings. Tap on the Bluetooth option, tap ‘i’ next to the AirPods name and turn off Automatic Ear Detection.
For Android devices – Go back into your Settings menu and select “Bluetooth.” Make sure that it is turned ON, then un-tick the ‘Auto detect’ box.
For Apple Watch users, go to the settings wheel and tap on Bluetooth. Make sure that it is turned ON, then un-tick the ‘Auto detect’ box.
Disable Automatic Switching
Your AirPods connect automatically to whatever device you’re listening to music on, and this could be the reason your AirPods get disconnected – only to connect to a different device.
Here’s a scenario:
Let’s say you’re using your AirPods to listen to another device but want to switch to your iPhone. If you start listening to music, a podcast, or other audio on your iPhone, the AirPods will immediately switch to iPhone. When you make or receive a call on your iPhone, they can also switch to iPhone.
Apple designed this feature to be useful, but it can also be frustrating. Another scenario; if you’re listening to something on your iPhone when someone nearby picks up your iPad and starts watching a video on it. Your AirPods will connect to the iPad without your consent, and you’ll be treated to the audio of the video they’re watching.
If this is the reason your AirPods are cutting out, you are better off disabling the automatic switch feature. Here’s how to do it:
- Launch your iPhone settings app and tap Bluetooth.
- You will find the connection to your AirPods alongside an “i” with brackets around it (i). Tap on it.
- On the next screen, tap on ‘connect to the iPhone’ and tap on ‘When last connected to this iPhone.’
With this new selection, your AirPods won’t attempt to connect to any other device that starts playing audio automatically; it would only connect to the last connected device – which is the current one you have paired.
Check the Battery Level of Your AirPods
Make sure your AirPods are charged. A low battery level may impede connection.
- Follow these steps to check the battery status of your AirPods on your iPhone:
- Open the lid and place the case next to your iPhone with the AirPods inside.
- The battery levels will be displayed in a popup on your iPhone.
- On your iPhone, you can also check the Batteries widget. Scroll down the Home page by swiping from left to right.
- If the batteries widget isn’t already on your iPhone, scroll down until you see Edit, hit it, and add Batteries.
- This widget will also display the battery status of any other Apple devices connected to it, such as an Apple Watch.
Incompatible Bluetooth Versions and iOS Versions
With Bluetooth 5.0 devices, Apple AirPods function smoothly. Unfortunately, the AirPods degrade their connection to match your audio device if your Windows PC or other devices run an older Bluetooth version. This means that the AirPods’ range and connection quality will not achieve their full potential.
Also, you may encounter issues or errors that have previously been fixed in a later version if your iOS version is out-of-date. Compatibility difficulties between your AirPods and your device can cause these errors.
To avoid this from becoming an issue, keep your gadgets up to date to cope with the improvements.
If your AirPods have suffered physical damage over time, they will not function properly and can also cause a disconnection issue.
As a result, you want to take care of them as much as possible. Getting a protected case for your AirPods to live in is one of the best ways to ensure safety.
Regularly cleaning your AirPods can also help you avoid this issue. Cleaning protects the pods from damage caused by collected debris or wax build-up.
If you’re having trouble with your AirPods cutting out, try one or more of the solutions we’ve outlined. They will likely solve the issue. If the problem persists, you might have to visit a technician or replace your AirPods.
We hope that you found this blog post helpful!